General Summary
This individual will manage the go-to-market strategy for all company products & services within
the Direct to Consumer Division. This includes responsibility for the development & execution of
all marketing plan initiatives & communications strategy. D2C includes Retail Stores, Catalog, E-
Commerce, Direct Sales, and B2B. This person must be a results oriented leader and a strategic
thinker who works very well cross-functionally throughout the organization driving results. Reports
to VP, Direct to Consumer Division.

Principle Accountabilities
1. Define the strategic focus and manage the execution of D2C Division communications,
promotions, and marketing strategy.
2. Direct specific marketing & promotional plans through collaboration with Channel Managers &
Director of Product Development & Creative Services.
3. Develop the D2C advertising and media strategy to insure consistency of message across the
product portfolio.
4. Determine ROI for marketing programs and follow to achieve.
5. Identify opportunities to increase effectiveness and efficiency to improve internal processes and
streamline cross-functional requirements.
6. Set strategies for the growth, vision, and overall health of the E-Commerce channel.
7. Set strategy for online marketing programs including online partnerships/affiliations.
8. Use website to optimize value of business channels including Retail, Brand Marketing, and B2B
to insure a consistent multi-channel brand for consumers.
9. Responsible for team leadership that generates cross-functional support, commitment, and
discipline to all sales and marketing objectives.
10. Responsible the development of the D2C marketing team.

Position Requirements
1. BS/BA Degree is required with MBA preferred.
2. 10 years brand management experience in a classical CPG company, preferably bard.
3. Solid Advertising and Media Plan experience along with P&L experience.
4. Strong analytical skill and project management.
5. Ability to manage/partner with multi-disciplinary teams towards achieving common goals.
6. People management experience required.
7. Strategic vision paired with tactical experience.

For more information contact:
Ed Hanafin
Executive VP
ed@tchresource.com

General Summary
The individual in this position is responsible for working closely with the Operations Team to
develop and improve labor production standards for new and existing processes. This person will
work closely with Project Engineering and will be actively involved in all aspects of assigned
projects to include conception, development, justification & implementation to completion. This
person reports to the Engineering Manager.

Principle Accountabilities
1. Analyze all operational functions–processing, packaging, and warehousing functions to
determine opportunities for improvements; apply statistical methods & calculations to
develop best manufacturing practices, staff requirements, and production standards.
2. Work directly with internal customers and technical resources to develop solutions for
operational functions that address short and long term issues. Present a factually based
proposal for management, including ROI and all benefits.
3. Determine, implement, and execute a timeline for the development and implementation on all
approved projects. Follow up to insure timelines are met and on budget.
4. Draft and design layouts of equipment, production lines, and workspaces to illustrate maximum
efficiency and safe operation.

Position Requirements
• A BS in industrial engineering with an MS in engineering preferred.
• Five years industrial engineering experience within a manufacturing firm with at least
2 years in bard manufacturing.
• Ability to analyze operational issues and develop solutions that work.
• AutoCad, Word, Excel experience required.
• Excellent analytical capabilities and creative problem solving skills required.
• Excellent presentation skills required.
• Ability to communicate effectively at all levels of the organization.

For more information contact:

Ed Hanafin
Executive VP
ed@tchresource.com

The Production Manager will report directly to the Plant Manager, and must have the ability
to plan, manage and direct the production team to manufacture bards that meet quality,
efficiency and labor standards set by the Company, while operating within the guidelines of
applicable USDA, FDA and MA DPH requirements. This individual must possess superior
communication and decision making skills, have the ability to motivate and train people of
varying backgrounds and experience levels, be able to effectively interact with cross functional
managers, vendors, outside agencies and customers, and demonstrate solid
analytical and problem-solving skills. He/She must have the ability to lead by involving others
in the decision-making process, demonstrate a strong results orientation, have experience
using ERP software and be a true team player.

Duties and Responsibilities:
* Determines required weekly production levels and coordinates fulfillment of raw materials,
packaging and personnel to produce quality bard products in compliance with company goals
and objectives utilizing Microsoft Navision and other software tools.
* Supervises the entire day-to-day production operation under the guidance of the Plant
Manager, and ensures the safe handling of bard and Good Manufacturing Practices.
* Hires, develops and manages a team of supervisors and support personnel, and directs them in
the execution of ongoing production plans, including maximizing the efficiency of production
lines and the hourly workforce (both permanent and seasonal).
* Plans and directs the efforts of the Sanitation Department in the proper and efficient cleaning
of the facility, processing equipment and office space.
* Ensures all production and operating activities fall within the guidelines set forth by the
Quality Control Department, USDA, FDA and Star-K. Acts as principle contact person for
USDA, FDA, Star-K and third party auditors on production issues.
* Participates in the oversight and implementation of company wide safety program, and
maintains employee safety and morale by creating a safe working environment in concert with
other training programs directed by the Plant Manager and Human Resources.
* Actively participates in standardization, cost reduction, and establishing and controlling
production conditions in order to satisfy customer and quality specifications.
* Determines and relates the needs and requirements of production to Procurement, Finance,
Marketing, Product Development and Company Management, with an eye toward cost
effective quality and process improvements in the production process.
* Plans and maintains optimum inventory levels to meet projected sales demands, while
understanding cash flow implications, and ingredient seasonality and availability.
* Participates in the design, development and implementation of programs and procedures to
maximize production, minimize waste and increase capacity, all while maintaining and
improving ongoing product quality and integrity.
* Assists in controlling costs in raw ingredients, packaging, direct labor and operating expenses,
while focusing efforts in achieving a just-in-time production formula.
* Works in concert with the Plant Manager to develop supervisory personnel and conduct
internal audits to ensure compliance with FDA, OSHA, and other external agencies.
* Assists in the training and development of production personnel in areas of quality control,
sanitation and Good Manufacturing Practices.

Knowledge/Skills:
* Able to work independently and prioritize in a high-volume bard production environment.
* Able to be decisive in a fast-paced entrepreneurial environment where change is required.
* Significant experience managing multi-lingual employees in multiple production lines with the
ability to lead others and work effectively with line personnel, managers and other
governmental auditors and inspectors.
* Strong leadership skills, independent thinking, organizational and planning abilities, as well as
excellent analytical and problem solving skills.
* Comprehensive knowledge of bard manufacturing and the ability to create, execute and
manage processes and procedures ( e.g., USDA, FDA, HACCP, SSOP’s)
* Experience with ERP software, Microsoft NAV experience is a big plus.
* Must be a team player with outstanding communication and interpersonal skills.
* Ability to build and maintain positive relationships at all levels of the organization.

Education/Experience:
* Minimum of five years experience in Food Production environment, with at least three years in
a supervisory/managerial capacity.

For more information please contact:
Tim Healy 781-837-8113
Vice President tim@tchresource.com
Resource, Inc. www.tchresource.com

Resource, Inc. has been engaged to conduct a professional search for a Purchasing Manager. Our client is an established high growth bard ingredient company based in the Boston area. We are looking for a proactive, resourceful and strategically inclined individual to join their team. Experience with bard commodities, global markets and organic bards a plus. Must be able to work independently and be capable of managing multiple projects simultaneously. The right candidate will enjoy an entrepreneurial environment and be able to travel internationally. Foreign language and/or logistics experience is a plus. Position will be responsible for the cost effective acquisition of goods purchased from vendors and ensuring compliance with company standards and federal and foreign regulations governing the purchase, shipment, receipt, and documentation of imported/exported bard products.

Reports to: Director of Operations
Interacts with: Quality, Operations and Sales Departments

Requirements:
• Experience in Purchasing function and vendor management with strong negotiating
skills and familiarity with legal contracts.
• Experience using commodity market data and fundamentals to drive purchase
decisions and contract negotiations.
• Experience and validated forecast-to-demand planning skills.
• A “can-do” attitude with proven problem solving skills.
• College/university degree or supply chain management professional certification.
• Market study
• Excellent time management skills and strong follow-through and follow-up skills,
supported by professional references.
• Strong verbal and written communication. Must be able to interact in a professional
manner with all vendors, customers, contractors, and all internal and external
contacts. Familiar with and corroborated sensitivity to different cultures and ethnic
backgrounds.
• Demonstrated computer fluency with MS Office programs and computer-based
communication tools. Proficient user of Excel functions and spreadsheets.
Experience with Mac computers a plus.
• Demonstrated fluency in at least one foreign language (Spanish, Portuguese)
• Valid passport; willing and able to travel independently internationally.

For more information please contact:
Timothy Healy 781-837-8113
Vice President tim@tchresource.com
Resource, Inc. www.tchresource.com

Manage a multi-million dollar portfolio of Direct Material Packaging in support of the NA Beauty
Business. This includes, but is not limited to, developing supply strategies to meet overall corporate
objectives of service, quality, and innovation. Achieving the lowest total delivered costs through
Total Supply Chain Integration is our ultimate objective. Travel required Domestically and
Internationally (25%).

Principal Duties:
Manage packaging components (Primarily Plastic Tubes and Pumps). Additionally responsible for
providing direct support and coaching to the managers/associate managers within the packaging
components group.
Independently develop strategies to support North American supply and meet business objectives.
Implement such strategies and revise as business conditions warrant.
- Have a working knowledge of a Strategic Sourcing Process and corresponding technologies
- Understand market factors that affect those decisions
- Be innovative with cost reduction opportunities
- Understand base materials and component cost drivers and use creatively in cost
negotiations/discussions.
- Apply progressive costing/negotiation tactics to deliver the lowest total system cost to all markets.
- Utilize systems and PC software applications in support of sound business recommendations
Serve as team member on service improvement initiatives – working closely with each Beauty
Sourcing associate – as well as cross-functionally. This will involve sharp communication skills and
keen influence management abilities. This role will be expected to interface with all levels of
management, and create service tracking reports for Beauty sourcing. This role requires in-depth
knowledge of the interfaces in SC and how it translates to the companies marketing and sales
business model.
Develop Packaging Commodity Strategies in-line with marketing objectives that supports Concept
to Market needs and improved service flexibility.
Implement and successfully lead continuous improvement initiatives with key suppliers in support of
Business Transformation goals: cost savings, lead-time reduction, increased inventory turns,
improved processes, etc. Develop measurements and KPI’s to track continuous improvement
opportunities/initiatives.
Track and measure financial cost savings for assigned packaging components based on purchase
variation and rebates, as well as track cost avoidance, contributions to other markets, currency
fluctuations and their impact.
Serve as direct liaison between Sourcing and other cross-functional groups: Finance, Marketing,
Global Research and Development, Manufacturing, other Markets, Quality and the Supply Chain
organization to influence focus and activities that support the companies operating agenda.

Position Complexity:
This position entails recommending selection of suppliers to meet business needs and developing
those suppliers to meet the companies changing business needs. The recommendation must be
supported by financial analysis of total delivered costs and multiple options (or “what if”) scenarios
to ensure the best sourcing decision is being made for North America. Furthermore, this position is
expected to understand cost drivers and assimilate that understanding into negotiations and
continuous improvement opportunities with suppliers. This position is further required to provide
direction to staff on sourcing activities and is required to LEAD Service improvement initiatives.

Qualifications:

Education Required: B.S. in Business, Purchasing, Logistics, or Finance
Experience Required: Minimum 3-5 years in consumer products industry.
Manufacturing, Finance, Planning and/or Logistics experience a plus.

Managerial Abilities:
- Ability to communicate, influence, lead and negotiate to deliver results
- Ability to win support from others and stimulate others to take action, make changes, improve
processes, and challenge the “status quo”
- Collaboration- Ability to communicate with and influence associates at all levels.
- Experience leading teams: moving people and projects to deliver solid results
- Professional, mature individual who possesses strict ethical standards.
- Ability to think strategically and execute problem solve tactical issues.
- Tolerance for Stress (maintain stable performance under pressure; works against tight time lines).
- Managerial agility- capable of taking on future regional/global supply chain assignments
- Ability to translate business strategies into clear actions, tactics and accountabilities

Purchasing Acumen:
- Strategy development and execution
- Strength in evaluation of business and market conditions, supplier capabilities and financial
analysis to develop a sourcing strategy to meet both short term and long-term business objectives
- Ability to link business strategy and decisions to companies vision
- Development and execution of streamlined strategy implementation plans.

Financial Acumen:
- Knowledge and understanding of cost drivers and apply to negotiations, development of strategies
and embarking upon cost improvement opportunities.
- Understands the cycle of money in a corporation and understand basic financial tracking tools
- Ability to assess cost improvement opportunities through analysis and development of cost models.
- Understands Supply Chain Integration and how to work within all the “links” to meet objectives.
- Knowledge and/or experience with manufacturing, logistics and systems (MRP, forecasting, DRP)

Communication Scope:
Internal relationships: (e.g. Human Resources Department weekly review of staffing requirements)
Across entire organization: marketing, package development, manufacturing, finance, department
peers. On-going interactions to best serve the companies needs.
External relationships: (e.g. Vendors daily follow-up on delivery) Suppliers – constantly, extended
to supplier senior management for negotiations and paradigm shifts. Industry experts – for training,
for understanding of trends and market projections on base materials and cost drivers.

For more information please contact:
Timothy Healy 781-837-8113
Vice President tim@tchresource.com
Resource, Inc. www.tchresource.com

This position reports to the Corporate Packaging Manager and has responsibility for leading the research, development, and commercialization of new packaging technologies and systems. This position will be responsible for leading Operations/Engineering driven packaging projects for gross margin savings or other strategic initiatives. The Packaging Development Engineer will also serve as the subject matter expert and lead for packaging material and equipment development as part of cross-functional project teams led by Brand Development.

I. Responsibilities

• Manage the development and commercialization of new packaging materials, technologies, and systems.
• Lead the identification and implementation of Gross Margin improvement opportunities related to packaging materials and packaging operations.
• Lead package material qualifications and support Quality Department on vendor quality audits. Key technical point of contact with package material vendors.
• Support plant Continuous Improvement team efforts related to packaging material delivery and performance.
• Support Procurement and Supply Chain packaging initiatives for supply continuity and risk management by providing input to RFP process and conducting new vendor qualifications.
• Lead identification and resolution of packaging material complaints and issues as required.
• Leads the commissioning and provides ongoing support of companies packaging at contract partners and 3rd party manufacturers.
• Understand the performance versus cost implications of packaging materials and identify alternatives.
• Identify and exploit new packaging technologies to bring competitive advantage and/or superior consumer experience to the company.
• Develop project plans, CAPEX requests and budgets for assigned projects.
• Coordinates testing as required at third party laboratories, pilot plants, or production facilities.
• Manages and executes multiple plans and identifies issues or obstacles, gains alignment and brings all to resolution.
• Ensure compliance to regulatory and company policies and procedures.
• Serve as lead for sustainable packaging activities and customer scorecard requirements
• Develop and maintain Packaging Material Specifications and documentation for assigned projects
• Develop and maintain packaging test methods and operational procedures
• Stays abreast of new technologies through networking, trade shows, professional organizations
• Effectively participate in cross-functional teams

II. Position Specific Education & Experience

Education: BS degree in Packaging Science/Engineering or equivalent. MS degree preferred.

Professional Experience:

• 2-6 years experience in packaging materials development and engineering with a top Beverage/Food/CPG company
• Experience with packaging development for beverages, wine and spirits, or carbonated soft drinks would be strongly preferred
• Broad base packaging material knowledge including glass bottles, metal and plastic closures, labels, corrugated cartons, paperboard cartons and carriers, adhesives, stretch film. Glass packaging experience is a must.
• Experience and exposure to a variety of high speed beverage packaging equipment including de-palletizers, rinsers, fillers, pasteurizers, labelers, case packers, and palletizers.
• Thorough process capability/control knowledge and understanding.
• Formal continuous improvement (e.g. six sigma) training and experience is preferred.
• Expertise with TOPS or CAPE palletization software.
• Knowledge of packaging Specification Systems and databases
• Proficiency with AutoCAD LT or equivalent.
• Familiarity with carton design software such as ArtiosCAD or Score would be a plus.
• Familiarity with 3D CAD software such as SolidWorks would be a plus, but not required

Travel:
• 25-30% travel required depending on location.

For more information please contact:

Timothy Healy 781-837-8113
Vice President tim@tchresource.com
Resource, Inc. www.tchresource.com

The Senior Engineering Manager- Strategic Projects will manage the companies Capital Program, particularly the major strategic projects. Position identifies, evaluates, develops, designs, and implements plant improvements, expansion projects, bottling and packaging systems optimization, process changes, and new technologies to achieve increased productivity, enhanced manufacturing flexibility and capacity, improved product quality, safer operations, and ensures environmental compliance.

This position will also be instrumental in possible plant acquisitions, new product development, and long range capacity planning. The position reports directly to the Director of Corporate Engineering.

I. Responsibilities
• Provide overall project management on multi-million dollar capital projects primarily strategic initiatives.

• Responsible for scope definition, capital cost estimates, operating cost savings development, investment justification, system design, cost value analysis, equipment design specifications, development of engineering design specifications, and supervision/management of outside consulting engineering firms and contractors.

• Prepare critical path project schedule and coordination of production scheduling, equipment vendors/manufacturers, outside contractors and plant personnel to insure compliance with project scope, schedule and budget.

• Manage project installation/construction, start-up, commissioning, and the effective transfer of technology and training to plant operating personnel. Ensures companies safety and compliance standards are adhered to on all jobs.

• Interface with operations managers and operating personnel to provide hands-on situational troubleshooting expertise as well as identification, investigation, evaluation, and recommendation of new and innovative projects, processes, or equipment to achieve operating cost reductions, capacity expansions, manufacturing flexibility improvement opportunities, improved product quality, and governmental compliance.

• Prepares capital cost estimates and determines applicable cost savings, financial feasibility, capital risk and ROI/NPV for new equipment, construction, and modification to existing operations and systems.

• Develop business case and plan for investment in new initiatives and new technologies.

• Provides technical engineering consultation, assistance, and leadership to plant personnel and staff departments on bottling/packaging/material handling/processing operations.

• Leads the development of new or improved equipment/processes and initiates the applications of beneficial technologies into the processing facilities.

• Supervises project engineers, designer/draftsman, and outside consulting engineers as assigned and is responsible for work scheduling, work quality, and performance.

II. Position Specific Education & Experience

Education:
Engineering degree required, degree preferred from reputable engineering school.

Professional Experience:
• 10+ years of progressive engineering project management experience in bard, beverage, or consumer products with mix of plant engineering and corporate engineering exposure.
• 5+ years management experience.
• Mix of packaging, processing and powerhouse (steam, power distribution) experience a plus.
• Astute project management skills and experience required

For more information please contact:

Timothy Healy 781-837-8113
Vice President tim@tchresource.com
Resource, Inc. www.tchresource.com

This individual will be responsible for the planning, development, & coordination of technical
infrastructure projects of various types. This person will be actively involved in all aspects of
assigned projects to include conception, development, & implementation to completion. This
position reports to the Director of Engineering.

Principle Accountabilities
1. Conduct research and data analysis to identify opportunities which will provide cost effective,
long and short term solutions. Follow that up with a feasibility analysis for proposed solutions
to accommodate Production, QA, and Management requirements in an optimal proposal, which
would include a budget for the project.
2. Work directly with internal customers to develop technical solutions to problems which arise and
prepare a proposal & budget which the internal customers agree with and present to management.
3. Determine, implement, and execute a timeline for the development and implementation on all
approved projects. Follow up to insure timelines are met and on budget.
4. Coordinate engineering & construction projects including bid process and vendor shipment. Also
work with on-site personnel including construction crews and our employees to insure everyone
involved is properly trained to operate all equipment and controls.

Position Requirements
• A BS in mechanical or electrical engineering with an MS in engineering preferred.
• Five to ten years project & process engineering experience within a manufacturing
firm required with at least 3-5 years of project management experience in bard
manufacturing.
• Ability to start, address, & prioritize project issues independently and juggle multiple
projects with minimal supervision.
• AutoCad, Word, Excel experience required.
• Excellent analytical capabilities and creative problem solving skills required.
• Excellent presentation skills required.
• Ability to communicate effectively at all levels of the organization.

For more information contact:

Ed Hanafin
Executive VP
ed@tchresource.com

Resource, Inc. has been engaged to assist in this search for a NAM, RETAIL for a frozen bard
processing company with very well known retail brands. Our client has a 90 year history
of success, current sales of over $1 Bil, and double digit growth for the past decade.

General Summary
This individual will be responsible for the management of Shoprite, A&P, Pathmark and other major
grocery retailers in the NY metro marketplace.

Principle Accountabilities
1. Responsible for the development and implementation of strategic sales plans & programs that
will lead to the attainment of sales goals.
2. Develop a strategic sales program that ensures that revenue and profit goals are realized.
3. Work closely with the Sales Operations Team to coordinate all activities.
4. Provide input to Brand Management on marketing concepts.
5. Stay totally current on product knowledge and brand initiatives and make certain customers and
team members receive and understand this knowledge.
6. Stay abreast and report all competitive activity and recommend appropriate response.

Position Requirements
1. BS/BA Degree is required with MBA preferred.
2. Significant grocery sales experience, including direct sales, is required.
3. Experience selling Shoprite, Pathmark, & A&P very important.
4. Must have excellent Microsoft Office skills.
5. Must have excellent personal presentation skills.
6. Must be very well organized, a skilled administrator, with excellent time management skill.

For more information contact:

Ed Hanafin
Executive VP
ed@tchresource.com

Resource, Inc. has been engaged to conduct a professional search for a Director of
Marketing. Our client is a well-established New England based retailer with an
outstanding reputation for quality and customer service. The Marketing Director
will help the organization develop new strategies to reach new customers and serve
as a responsible business role model to support established company policies,
standards and values.

Job Title: Marketing Director
Reports to: Vice President of Sales and Marketing

Job Purpose:
Operate the best possible Marketing Department while ensuring that customers are being
satisfied, retained and that their needs are being fulfilled. Ensure that corporate programs,
procedures and policies are followed and adhered to. Research new marketing trends with
in the retail industry. Responsible for designing and implementing improved marketing
processes. Operate to the best of their ability while ensuring that all aspects of the
Marketing Department are handled according to the organizations mission, beliefs and
standards.
Required Qualifications:
1. Bachelor’s degree from a four-year college or University.
2. Possess working knowledge of retail operations and have successfully managed a
Marketing Department or equivalent experience.
3. Proficient Excel skills and Microsoft Office applications
4. Demonstrated ability to work with people of various backgrounds, personality traits
and levels of authority to accomplish company goals.
5. Demonstrated ability to gather information, make decisions, effectively communicate
the decision and evaluate result for modifications.
6. Possess good analytical and strong organization skills, as well as effective teaching and
group speaking skills.
7. Extensive knowledge of marketing programs related to the Retail Industry.
8. Demonstrated self-motivation and successful experiences in previous jobs.
9. Excellent interpersonal and communication skills with proven ability to communicate
effectively with all levels of the organization.
10. Successful completion of pre-employment/promotion drug screen and criminal
background check (Timeline must fall within Company guidelines).
Essential Job Functions:
1. Brand Management:
•Develops long-range brand building strategies, programs and budgets that support the
organizations business goals; enhances the brand position in the market; ensures
consistent brand message and delivery; discovers opportunity to strengthen existing
department and sub-brands.
•Support the company’s internal communications efforts with all of our store associates.
2. Strategic Communications Planning:
•Develops integrated marketing programs to build sales; that leverage vendor
partnerships and coop spending; that properly position the fresh product offerings and
departments; that maintain appropriate price/value communications and that supports
companies position as a destination retailer.
•Manage the weekly sales flyer production process along with supporting point of sale
material. With the merchandising team develops the annual promotional calendar and
communications elements that support the programs and objectives of the merchandising
team.
•Support the company’s internal communications efforts with all of our store associates.
3. Public Relations and Social Media:
The Marketing Director will be a pro-active public spokesperson for the company;
appropriately promoting support of the communities in which we serve, through multiple
channels and across new technologies.
4. Web and Interactive Communications:
Develops the company’s web site as an effective communications tool. Maintains site
with current, fresh and compelling content. Stays current with changes in technology and
recommends adaptation of new communications technology.
5. Marketing and Consumer Research:
•Supports company requirements, as needed, for market and consumer research. Keeps
abreast of public sources of consumer research as it applies to our business.

Supplemental Job Functions:
1. Act with integrity and honesty in all business and social contacts with suppliers,
associates, customers, vendors and sales representatives.
2. Communicate dept. goals and policies clearly, maintaining open communication
channels for ideas, suggestions and feedback.
3. Apply company policies and procedures to the Marketing Dept.
4. Facilitate training of all new Marketing Department associates.
5. Assimilate information to prevent issues and recognize trends in performance to
determine ways to improve marketing techniques.
6. Reviews analyses of activities, cost, operations, and forecast data to determine
department progress toward stated goals and objectives.
7. Provide guidance on, identify, and share best practices to increase sales and maximize
profitability within the Company guidelines.
8. Reinforce strengths and develop strategy to transform areas for improvement.
9. Manages in a way that is Respectful, Supportive and Team Oriented.
10. Respond promptly to all phone calls and letters.
11. Exercise expense control when incurring personal expenses, scheduling store visits
and making effective use of these visits.
12. Elicit associate suggestions and is open to new ideas.

For more information please contact:
Timothy Healy                           781-837-8113
Vice President                            tim@tchresource.com
Resource, Inc.                            www.tchresource.com
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